Guest
Information
Thank you for choosing to stay with us.
Our property’s rural environment provides guests with a relaxing getaway experience. The bird life and bird song together with the mature trees in the large grounds create a natural and exquisite environment.We are a New Zealand family-owned business close to all the exciting Waitomo attractions and experiences in the heart of theKing Country.
We hope you relax and enjoy your stay and will hopefully revisit us soon. If there is anything we can help you with, please contact our friendly staff at reception.
Our Property & Its Facilities
Reception Hours
Our reception is open from 9am to 6pm daily. Ice creams and healthy bars are available for purchase.
Check In & Check Out Times
Check-in is from 2 pm and check-out is by 10 am. A late checkout may be arranged in advance and is dependent on availability. A surcharge may apply.
After Hours
Please call the number 022 621 5143. This is for after-hour emergencies only.
WIFI
We have FREE WIFI available for our guests. Username: Kiwi_paka_guest Password: Kiwipaka
Laundries
We have a Washing Machine & Dryer available for your use. The machines take 2x $2 coins. Change is available from reception during office hours.
Linen Hire
Further bed linen or towels can be hired from Reception.
Alcohol
Alcohol is only permitted in rooms and on decks. Please don’t walk around drinking alcohol.
Non-Smoking
All rooms and buildings are non-smoking areas. Guests found smoking in any rooms or buildings will be charged for damages and cleaning.
Behaviour
We expect consideration of others and common sense to be shown at all times. Please keep the noise down after 10pm and before 7am.
Damage
Please report all damages and breakages to the office for immediate repair or replacement.
Breakfast
We offer a daily Continental Breakfast for just $20 per person. Please order at reception prior to 6 pm.
Our Breakfast consists of:
- Marmite, Vegemite, Peanut Butter, Honey & a selection of Jams
- Margarine & Butter
- Pottle of Peaches
- Fruit Yoghurt
- Fruit Juice
- Cereal – Cornflakes & Toasted Muesli (Gluten free available on request)
- Bread – White slice / Brown slice (Gluten free available on request)
- Cheese & Crackers
- 2 pieces of seasonal fresh fruit
- Tea / Coffee / Sugar / Milk
EV Charging Station
This is available outside of the I-Site. 19 Waitomo Village Road Waitomo, opposite the Waitomo Top 10 Holiday Park.
Fire Emergency Procedure
Our fire wardens will be responsible for checking every room is clear and safe to do so. All guests must please follow any instruction of the Warden at all times. Wardens may instruct guests to provide assistance to those who require it to evacuate if it is safe to do so.
IF YOU DISCOVER A FIRE
- Warn occupants in the immediate area.
- Operate the nearest fire alarm call point (these are red boxes with break-glass panels).
- Call Fire and Emergency NZ on 111 from a safe place. Provide location information - "Waitomo Village Chalets - Kiwipaka, Hotel Access Road, Waitomo Caves Village. The nearest intersection is on Waitomo Village Road".
- Evacuate to the assembly point - grass area in front of the reception building. If other guests need help to evacuate, please help them if it is safe to do so.
- Report to the Building Warden at assembly point and pass on any relevant information about the fire.
- Stay at the assembly point until the "all clear" is given.
IF YOU ARE WARNED OF A FIRE
- Activate the nearest fire alarm call point if the alarm is not already sounding.
- Assist others to evacuate if required and is safe to do so.
- Evacuate to the assembly point, which is the grass area in front of the reception building.
- Stay at the assembly point until the "all clear" is given.
IF YOU ARE UNABLE TO EVACUATE
- Ask another guest to alert the Building Warden at the assembly point.
- If this can't be done, phone 111 to let Fire and Emergency NZ know where you are located.
Useful Numbers
Emergency
Ambulance, Police, Fire Service - DIAL 111
Te Kuiti Medical Centre
Located at 28 Ailsa Street,Te Kuiti
Call 07 878 7878
Te Kuiti Hospital
Located at 24 Alisa Street, Te Kuiti
Call 07 878 7333
Kiwitown Taxi Service
Waitomo Caves i-Site Visitor Centre
Provides comprehensive, impartial information and booking service for Waitomo and New Zealand for accommodation, activities, attractions and travel bookings. Home to the Waitomo Caves Museum and Discovery Centre and offers postal services.
Located on Waitomo Village Road
Call 07 878 7640
Where To Eat
THE HUHU CAFE
10 Waitomo Caves Rd | 07 878 6674
The Huhu Cafe offers a range of a la carte menu items which are healthy, innovative and appeal to a wide range of tastes.
THE TOMO BAR & EATERY
Waitomo Village Rd | 07 878 8448
Located in the village enjoy an authentic kiwi pub with a warm atmosphere, cold beer and delicious food.
THE GENERAL STORE
Waitomo Caves Rd | 07 878 8613
Positioned in the heart of the village with general items for sale to help you enjoy your stay in Waitomo.
In The Area
MANGAPOHUE NATURAL BRIDGE
If you have a vehicle, visit more natural wonders in the Waitomo area. Not only is the drive down Te Anga Road (State Highway 37) a stunning drive, but the loop walk to the Natural Bridge is unusual with many bridge crossings and deep gorges.
A spectacular limestone gorge will lead walkers underneath a natural bridge, where you’ll come face-to-face with a stunning 17-metre-tall limestone arch that lines the Mangapohue Stream. The track then continues through to some farmland where you can see some ancient fossils before the entire loop is complete. The loop takes about 20 minutes to complete. You can also visit this at night to see an amazing display of glowworms! (Take a torch).
Location
25km from Waitomo. Take Te Anga Road (State Highway 37) which is signposted on the right side of the road from Waitomo.
MAROKOPA FALLS
A few kilometres down the road from the Natural Bridge is the Marokopa Falls. The 10-minute bushwalk from the Te Anga Roadside brings you to a viewing platform of what has been described as one of the most beautiful waterfalls in New Zealand. (Except for just after a lot of rainfall, then they are described as the fiercest waterfall in New Zealand).
Location
30 km from Waitomo. Take Te Anga Road (State Highway 37) which is signposted on the left side of the road from Waitomo.
RUAKURI BUSHWALK
This is one of Waitomo's most popular walks and only takes around 45 minutes to complete, give yourself an hour for lots of photo opportunities!
Visit this loop walk at night to see a display of glowworms (take a torch). During the day forested gorges, naturally carved cliffs, and low limestone arches will emerge as the track contours a stream and meanders into the Ruakuri Bridge platform; enter the cavernous tunnel near the platform to catch a glimpse of the imposing stalagmites and stalactites, as well as the stunning waterways flowing down below.
Location
Off Tumutumu Road, the easiest access is from the Ruakuri carpark.
THE WAITOMO WALKWAY
The 3.3-kilometre Waitomo Walkway is relatively easy to navigate. There are some small inclines to take into consideration, but for the most part, the trail ambles across the shaded forests and exposed farmlands to get up close to some of the area's finest natural wonders.
Location
Begins opposite the Waitomo Caves Discovery Centre and l-Site.